iDIN verification uses the existing infrastructure and security protocols of the Dutch banks. When a consumer needs to identify themselves on a webshop or online platform, they choose the iDIN option. They then select their own bank and are redirected to the login page of the respective bank. There they enter their login information, such as username and password or a mobile app. After successful authentication, the consumer returns to the online store, where the identity information is verified.
With iDIN verification, you increase the security and reliability of payments in your online store and offer your customers a user-friendly and trusted identification experience. Here are some common situations where you deploy iDIN:
Registration: when a new customer registers on your website, you can offer iDIN as a quick and secure way to verify their identity. This speeds up the registration process and helps prevent fraudulent accounts.
Login: offer your customers the ability to login with their iDIN credentials. This increases the ease of use, because customers do not have to remember a separate username and password for your webshop.
Age verification: if you sell products that have age restrictions, such as alcohol or tobacco, you can use iDIN verification to verify the customer's age before they make a purchase.
Verification of customer data: in some cases, such as when selling valuable goods or delivering personalized products, you may want to verify the customer's identity before processing the order. iDIN can be used in such situations to quickly and reliably verify the customer's data.
Access to account information: when customers want to access their personal account information, such as address information or order history, you can use iDIN to verify that the person trying to access it is actually the account holder.
Customer service: if a customer contacts your customer service with a question or issue, iDIN can be used to verify their identity before accessing sensitive information or making important changes to their account.
Increased conversion: by simplifying the identification process with iDIN, the likelihood of conversion is increased because customers are less likely to drop out while logging in or registering.
Reduced risk of fraud: iDIN verifies the customer's identity through their bank, reducing the risk of identity fraud and other fraudulent activities.
Simplified administration: iDIN provides a uniform and reliable method of identification, reducing the amount of time spent checking customer data.
Customer trust: by using iDIN, you demonstrate that you are serious about the security and privacy of your customers, which leads to higher trust in your online store.
Security: iDIN uses the secure login details of your own bank, so personal data is protected as much as possible.
Convenience: consumers do not have to remember a separate username and password for each webshop or online service, which increases convenience. With iDIN, they can easily log in with their bank's trusted login credentials.
Time savings: thanks to iDIN verification, consumers need to spend less time filling in personal data and going through complicated registration processes.
Privacy: iDIN provides only the necessary data to web shops and online services, ensuring consumer privacy.