The biggest advantage of a Payment Service Provider (PSP) is the reduction in administrative costs for the business owner. Pay. makes this possible by collecting payments and transferring the entire balance to you at desired times (daily, weekly or monthly).

In addition, the wide choice of payment services is also a great advantage. This allows entrepreneurs to better and more easily respond to their target groups. The payment service we offer to consumers is also seen as an advantage by many of our customers. In the event of payment problems, they are resolved quickly in most cases. This saves the customer valuable time.

Yes. There are a number of rules to which web shops must adhere. The most current overview can be found on the website of theAuthority Consumer & Market.

It is advisable to follow the checklist that can be downloaded from the ACM website. With the checklist you can quickly check whether your online store broadly meets the requirements.

The cost of using a payment method depends on your package and the payment method selected. By default, you pay x cents per transaction. For some payment methods such as Bancontact and credit card you also pay a percentage of the transaction value.

A complete list of payment methods and their costs can be found on ourrates page .

Pay. offers more than 40 different payment methods. Popular payment methods such as iDEAL, Bancontact or Bank Transfer are available in all packages. If you want to use the direct debit payment method for example, you need to purchase a paid package.

On ourpayment methods page you will find an overview of all payment methods. On therates page you will find the transaction fees and the countries where they are used.

Yes, that is possible. Arecurring direct debit allows you to collect a fixed amount from a customer every period. This form of payment is often used for memberships / subscriptions.

The recurring payment method is available from theProfessional package . To be able to use this form of payment, you must comply with a number of rules that we have described in the document:'collection ins & outs'.

Yes, this is possible from a paid package. In the free Pioneer package you can only display your company name during payment.

If you want to display your trade name on the payment screen and on the customer's bank statement, you need at least the Professional package. A prerequisite is that the trade name is listed on the Chamber of Commerce statement.

Pay. offers the ability to exportMT940 and CSV files . These are two formats that can be imported by almost any accounting program.

In the Pioneer package you can only generate these files per payout. From a paid package you can export one MT940 or CSV file in which multiple payments are grouped. This way you only need to read one file in your favorite accounting program.

We do not charge a setup fee. In the Pioneer package you also have no monthly fee. The monthly fee for the Professional package is € 25,00 and the Business package is customized.

A complete overview of the costs per package can be found on ourrates page .

Yes, you can. Through our free Pioneer package, you can get acquainted with Pay's services without setup or monthly fees.

A plugin is a piece of software that allows you to easily connect our payment methods to existing webshop systems. This way you can offer your customers the desired payment methods quickly and easily.

There are alsoplugins available for hosting, billing and crowdfunding systems. Is your desired plugin not available? Pleasecontact us , perhaps we can realize the plugin within a short time.

The best-known webshop systems are: Magento, WooCommerce, Prestashop, OpenCart, OSCommerce, VirtueMart and CS-cart. Naturally, we offer a plugin for all these systems with which you can use the payment methods of Pay. within your webshop. But also for less known systems such as Hikashop, MijoShop and Zencart we offer ready-made solutions.

A complete overview of available plugins can be found on ourplugins page .

You only need 3 APIs to set up a standard payment screen. Via the API Transaction:getServices you can retrieve the payment methods selected by you and display them on your payment page.

Creating a transaction is very easy via the API: Transaction:start. You get a URL back to which you need to send the visitor to complete the payment.

Finally, you can use the API Transaction:info to check the status of the payment. More info on these APIs can be found in the corresponding documentation that can be viewed via the Admin Panel. There is also sample code available that you can use as a basis for creating the payment screen. Testing APIs live? Then you can use our handyAPI test suite. More info about the transaction process can be foundhere.

Yes, you can createcustom payment linksthrough our Admin Panel . You can specify the amount, allowed payment methods, number of days the link is valid and the service for which the payment link should be generated.

Yes. Every company that starts using Pay. services must be re-registered.

If you already have an account with Pay. you can, during the registration process, enter the email address and password of this account so that the registered company will automatically be linked to your account.

After your registration, you canimmediately start receiving payments. Once we have received all your documents and approved them, we can proceed to disburse the outstanding balances.

You canretrieve yourpassword by entering the e-mail address you registered with. You will then receive an e-mail with which you can reset your password.

Note: The above e-mail is sent automatically. Depending on your email client, the email may end up in your junk mail box.

No, unfortunately this is not possible. We can only accept companies with a business bank account.

After registering, you need to provide the following documents: a copy of your ID card, passport or driver's license, a copy of your bank statement, a copy of the extract from the Chamber of Commerce and a signed agreement. The agreement can be downloaded from the Admin Panel (company data page).

You can easily uploadthe requested documents via the Admin Panel. The documents will be checked within 1 business day. You will receive a confirmation after each checked document. Only when all documents have been approved, we can proceed to disburse your funds.

Pay. offers a comprehensive referral program that allows you to receive a reward for each account referred. Compensation levels and more information are listed on this page.

This is an option starting with the Professional package. You can specify here per service to which bank account you want to receive the credits.

You can get the details of the payment online. You will also receive the public contact details of the shop in question so that you can contact them yourself.

Payments are assigned to the correct webshop on the basis of a payment reference. If you have entered the wrong payment reference via bank transfer, we are unfortunately unable to process your payment. Our system will therefore refund the amount to your bank account on the next business day.

Pay. only handles the payment traffic. We can not give you any information regarding the delivery time. You need to contact the webshop where you ordered the item.

Pay. only handles payment transactions. Please contact the shop where you purchased the item to cancel the order.

If you are unable to contact the web shop, please contact us. Perhaps we can provide you with other public contact information. If this does not work we will try to contact the shop.

Do you have any questions about Pay's services? Our sales team is happy to help you during business hours by calling +31(0) 8888 66666 or by email.

For technical questions, you can reach us on weekdays from 8:30 a.m. to 6 p.m. via live chat,emailor by phone: +31 (0) 8888 66622.

Pay. has now entered into a large number of successful collaborations. Collaborations in which we mutually benefit from each other's knowledge, innovation and network. We work together with webshop developers, hosted webshops, providers of payment methods and companies that have developed a plugin that uses Pay.

Of course we are always looking for new collaborations. Do you think your company is a nice addition to our partner network? Then please fill in the followingform.